1. Covid-19 Information

General Information

Government information on Covid-19

NHS information on Covid-19

Cumbria County council information on Covid-19

Emergency contact line for vulnerable people requiring support 0800 783 1966. Monday to Friday 9am to 5pm and 10am to 2pm at weekends.

Wellbeing and Mental Health

Every Life Matters Guide Looking after yourself and others during Covid-19

Coronavirus and your Wellbeing Advice from National Mind

NHS Every Mind Matters Managing your mental health during Covid-19

Money, Debt, Housing, Benefits and Employment Advice

Citizens Advice General information about Covid-19

Citizens Advice Benefits and Covid-19

Citizens Advice Debt and Covid-19

Citizens Advice Employment and Covid-19

Money Advice Service Money and Covid-19

Shelter Housing issues and Covid-19

ACAS Employment and Covid-19

Children and Young People

Young Minds COVID-19: information from Young Minds

Anna Freud COVID-19: Information from Anna Freud National Centre for Children and Families

Childline COVID-19: information from Childline

Coronavirus for children Explanatory book for children with illustrations by Axel Scheffler

Supporting young people: Government guidance on supporting young people’s mental wellbeing

Cumbria Safeguarding Children Partnership COVID-19

Older Adults

AGE UK Advice and information from AGE UK on Covid-19

Drug and Alcohol

Finding a new happy hour Government advice on managing alcohol during Covid-19

Support during Covid-19 information and advice from Scottish Families affected by drugs and alcohol

Relevant COVID-19 resources and info: compiled info from Drink and Drug news

Crime and Domestic Abuse

Cumbria Police – Covid-19 Latest advice and information from Cumbria Police

Domestic Abuse and Covid-19 Support and information about domestic abuse

LGBTQ+

Stonewall – Covid-19: information from Stonewall

Disability

Disability UK Rights of disabled people during Covid-19: useful practical information provided by Disability UK

Carers

Carers UK Covid-19: specific information provided by Carers UK during Covid-19

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2. Telephone and Text Helplines

Samaritans 116 123

Whatever problems you are facing Samaritans are there to listen 24/7

SHOUT Text Shout to 85258

Crisis text service for support with any mental health concern 24/7

MindLine Cumbria – 0300 561 0000 text Mind to 81066

Information, guidance and support. Midday-11pm Mon-Fri. 5-11pm Weekends.

Lancs and South Cumbria Mental Health Helpline: 0800 915 4640

24/7 Mental Health and wellbeing helpline for Lancashire and South Cumbria

Lancs and South Cumbria Mental Health Textline: text HELLO to 07860 022846

Mental Health and Wellbeing textline for Lancs and South Cumbria Mon-Fri 7pm-11pm, Sat/Sun 12pm-12am

CALM Campaign Against Living Miserably 0800 58 58 58

Helpline for men of all ages 5pm – Midnight.

Silverline 0800 470 80 90

Information, friendship and advice for older people 24/7

Young Minds Parent Line 0808 802 5544

Advice for parents and carers worried about a young person 9.30-4pm Mon-Fri.

Young Minds Crisis Messenger Text YM to 85258

Crisis text support for under 25s 24/7

Papyrus Hopeline 0800 068 4141 

Support and advice for Young People. 9am-10pm Mon-Fri. 2-10pm Weekends.

The Mix 0808 808 4994

Advice and support for under 25s 4-11pm

Childline 0800 11 11

Support currently available from 9am-Midnight and on line 1-2-1 chat

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3. Mental Health Self-help Guides

NHS Self Help Guides

Self-help guides for a range of mental health issues produced by Cumbria, Northumberland, Tyne and Wear NHS.

Recovery College Online

Information and online courses on mental health, recovery wellbeing and the current COVID-19 pandemic

Every Mind Matters

NHS Mental Health and Wellbeing advice from how to deal with stress and anxiety to how to sleep better including a list of NHS recommended Apps

Good Thinking

Online wellbeing resources and guides produced by London NHS services

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4. Mental Health Apps

There are numerous apps to promote wellbeing and recovery check out NHS recommended Apps.

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5. Mental Health – Local Support

 

MindLine Cumbria

0300 561 0000 text Mind to 81066

Information, guidance and support. Midday-11pm Mon-Fri. 5-11pm Weekends.

Carlisle Eden Mind

01228 543354 including the Connect Service, the Lighthouse and Your Voice (independent advocacy throughout Cumbria)

Mind in Furness

01229 827094   including supported housing, peer support, drop-in services

Ulverston Mind

01229 581578 including Connecting Mums and counselling

Always another Way

Building stronger communities through local projects in West Cumbria

Growing Well

Farm based mental health support in South Cumbria

Healthy Hopes

Promoting mental health and wellbeing across Cumbria

The Lighthouse

Peer led mental health support in South Lakeland

People First

provide advocacy and representation and Healthwatch across Cumbria 03003 038037

Richmond Fellowship

Providing mental health support in the community and through housing schemes across Cumbria including Cumbria 24 hour crisis service based in Whitehaven

SAFA

Self Harm Awareness for All: Offer counselling and support for individuals aged 11+ who self harm Tel: 01229 832269

Hug a Mug

HUG A MUG is a free and friendly guidance café, located upstairs in Maryport Health Services. Mon-Fri 9:30-11:30 (currently closed)

Mind Ya Marras

Community based support in Mirehouse meet Mon evenings

Barrow Mens Group

Community based support for men in Barrow and Ulverston area

North East and North Cumbria Suicide Prevention Network

NHS resources and information for North Cumbria

Lancashire and South Cumbria Suicide Prevention:

NHS resources and information for South Cumbria

 

Find a Local Counsellor

The Counselling Directory

BACP Directory: British Association for Counselling and Psychotherapy

 

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5. Mental Health – NHS Support

NHS 111

For NHS advice and referral for any health or mental health related issues 24/7

Lancs and South Cumbria Mental Health Helpline 0800 915 4640

24/7 Mental Health and wellbeing helpline for Lancashire and South Cumbria

Lancs and South Cumbria Mental Health Textline text HELLO to 07860 022846

Mental Health and Wellbeing textline for Lancs and South Cumbria Mon-Fri 7pm-11pm, Sat/Sun 12pm-12am

NHS First Step – North and West Cumbria

0300 123 9122   Currently offering telephone based and online CBT therapy

NHS First Step – South Cumbria

Currently offering telephone based and online CBT therapy

ANIS Anorexia Nervosa Intensive Service South Cumbria

ANIS Anorexia Nervosa Intensive Service North Cumbria

Eating Disorder Service – South Cumbria

Eating Disorder Service – North Cumbria

Single Point of Access Line 0300 123 9015. 24 hour line for referral into mental health services for professionals or clients/carers who have accessed services in last 3 years

CAMHS – Child and Adolescent Mental Health Services referral to CAMHS and My Time made via CAMHS SPA referral form obtained via local office. REFERRALS CAN ONLY BE MADE BY PROFESSIONALS such as teachers, social workers, GP’s etc. No self-referral accepted. East (Carlisle & Eden)01228 603017  camhs.east1@nhs.net West 01900 705800 camhs.west1@nhs.net South 01229 402696 camhssouth@nhs.net

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6. National Support

Anxiety UK

Providing information, advice and support for people with anxiety and anxiety based depression. Infoline 03444 775774 (daily 9:30am- 5:30pm)

B-eat

Supporting people affected by eating disorders. Helpline: 0808 8010677 Youth Line: 0808 8010711 Open Mon-Fri 12-8pm, weekend 4-8pm

Bipolar UK

Online support and supporting local peer support groups around Cumbria. Peer Support Line: 07591375544 to arrange a call back

Depression UK

National self help organisation helping people cope with their depression

Doc Ready

Providing information and support about talking to your GP about your mental health

Mental Health Foundation

Mental health resources and information

Mind

Mental health information and self help guides. InfoLine: 0300123393 Mon-Fri 9am-6pm Legal Line: 0300 4666463 Mon-Fri 9am-6pm

Elefriends

Mind’s safe online forum to talk about your mental health

No Panic

Support and information for anxiety disorders and panic attacks Helpline 0844 967 4848 Daily 10am-10pm

RETHINK

Provides information, guidance and support to those experiencing severe mental illness, their carers and relatives. 0300 5000 927

SANE

Provides information, guidance and support and advice to people experiencing mental illness including Saneline 0300 304 7000 (current number during COVID-19 leave a message on 07984 967708)

Supportline

Provide confidential emotional support. Helpline 01708 765200

Time to Change

Providing resources to tackle mental health stigma

 

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7. Suicide and Crisis Support

CALM Campaign Against Living Miserably 0800 58 58 58

Helpline for men of all ages 5pm – Midnight.

Hub of Hope:

National directory to find local support

James’ Place:

Offering suicidal crisis support for men Text JP to 85258 24/7

Maytree:

Providing support in a suicidal crisis with a respite centre in London 0207 263 7070

Papyrus Hopeline 0800 068 4141

Support and advice for Young People. 9am-10pm Mon-Fri. 2-10pm Weekends.

Samaritans 116 123

Whatever problems you are facing Samaritans are there to listen 24/7

SHOUT Text Shout to 85258

Crisis text service for support with any mental health concern 24/7

Staying Safe:

Online resource on safety planning

Young Minds Crisis Messenger Text YM to 85258

Crisis text support for under 25s 24/7

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8. Self-harm Support

National Self Harm Network:

Moderated on line forum to discuss self harm

Selfharm UK:

Site dedicated to self harm recovery, insight and support including on line alumni support

Harmless:

Self harm and suicide prevention project including the Tomorrow Project

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9. Children and Young People – Local Support

Brathay

Support for young people in South Cumbria

Carlisle Youth Zone

Youth work in Carlisle 01228516280

Cumbria Family Support

Providing support to families across North and West Cumbria 01768 593102

Cumbria Youth Alliance

Providing support and run projects for young people within the community

Dropzone

Youth work in the Furness area 01229 812888

Family Action

Child and Family support services in Barrow, Copeland, Allerdale and Carlisle

Inspira

Careers and development service across Cumbria including NCI programme 0345 658 8647

Kooth

Free safe anonymous online support for young people commissioned by Cumbria County Council. Online support Mon- Fri 12-10pm, Sat – Sun 6-10pm

PAC Therapy

Provide therapy to young people in Carlisle

Young Cumbria

Providing support through face to face and project work to young people

Cumbria Safeguarding Children:

Early Help Information on the Early Help service 03003 033896 / early.help@cumbria.gov.uk

Safeguarding Hub 0333 2401727 (including out of hours emergency duty team)

Action for Children:

Child and Family support services in South Lakeland

Barnados

Various services across Cumbria including targeted support, missing from home, My Time (access via CAMHS) also run child and family support in Eden

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10. Children and Young People – National Support

Young Minds

Information and advice and support on young people’s mental health including:

Young Minds Parent Line 0808 802 5544 9.30-4pm Mon-Fri,

Young Minds Crisis Messenger Text YM to 85258 Crisis text support for under 25s 24/7

Information about medication (previously headmeds website)

Anna Freud Centre

On line resource and support for children, families and schools

Family Lives

Providing resources for families on a wide range of issues including BullyingUK

Helpline 0808 8002222 Mon- Fri 9am-9pm, weekends 10am-3pm

The Mix

Advice and support for under 25s on mental health, physical health, relationships, drugs etc 0808 808 4994 4-11pm

Mentally Healthy Schools

Resource through Heads Together and Anna Freud Centre

Muslim Youth Helpline

Helpline 0808 808 2008 4-10pm

NSPCC

Advice and support.

Childline: 0800 11 11 Support currently available from 9am-Midnight (normally 24/7) and on line 1-2-1 chat

Papyrus – Prevention Young Suicide

Support and advice for Young People who may be feeling suicidal. Hopeline – 0800 068 4141 9am-10pm Mon-Fri. 2-10pm Weekends.

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Children, Young People and Covid-19

Young Minds COVID-19: information from Young Minds

Anna Freud COVID-19: information from Anna Freud National Centre for Children and Families

Childline COVID-19: information from Childline

Coronavirus – a book for children A book looking at the coronavirus for children with illustrations by Axel Scheffler

Government guidance on supporting young people: general information on supporting young people’s mental wellbeing during COVID-19

Cumbria Safeguarding Children Partnership COVID-19 : information from Cumbria Safeguarding Children Partnership

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11. Money, Debt, Housing, Benefits and Employment Advice – Local Support

CAB Citizens Advice

Provides free, impartial and confidential advice National Advice Line 03444 111 444

Local offices:

Allerdale 01900 604735

Barrow 0344 4889624

Carlisle/Eden 03300 563037

Copeland 01946 693321

South Lakes 01539 446464

Christians against Poverty

Free advice & help to those in debt. Centres in Penrith, Carlisle, Whitehaven, Barrow and Ulverston. 0800 328 0006

Cumbria Law Centre

Free legal advice and representation for people living in Cumbria. 01228 515129

Manna House

Providing advice and support to the homeless, vulnerably housed and lonely in South Lakeland

Carlisle Key

Providing housing support to young people in Carlisle

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Covid-19 and Money, Debt, Housing, Benefits and Employment Advice

Citizens Advice general information about COVID-19

Citizens Advice information about benefits and COVID-19

Citizens Advice information about debt and COVID-19

Money Advice Service information about COVID-19

Shelter information about the impact on housing:

Citizens Advice information about employment and COVID-19

ACAS information about employment and COVID-19

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12. Money, Debt, Housing, Benefits and Employment – National Support

CAB Citizens Advice

Provides free, impartial and confidential advice National Advice Line 03444 111 444

Christians against Poverty

Free advice & help to those in debt with debt centres in Cumbria 0800 328 0006

National Debtline:

Free confidential debt advice 0808 808 4000 9am-8pm

Money Advice Service

Free debt advice and online resource 0800 138 7777 8am-6pm

Shelter

Free housing advice and on line resource Helpline 0808 8004444 Mon-Fri 8am-8pm, Sat-Sun 9am-5pm

ACAS

Online resource on employment rights

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13. Domestic Abuse, Sexual Assault and Victim Support

Cumbria Together

Directory of support for those affected by crime or anti-social behaviour

Police – non emergency 101

National Domestic Abuse Helpline:

24 hour free national domestic abuse helpline 0808 2000247

Mens Helpline

Freephone support line for men affected by domestic abuse 0808 8010327 Mon, Wed 9am-8pm, Tues, Thurs, Fri 9am-5pm

Broken Rainbow UK

National LGBT Domestic Violence Charity LGBT Domestic Abuse Helpline 0800 9995428

Independent Domestic and Sexual Violence Advisers IDSVAs in Cumbria:

List of independent domestic and sexual violence advisers in Cumbria

The Birchall Trust

Offers support to those affected by rape and sexual abuse in South Cumbria and North Lancashire. 01229 820828

Bridgeway Sexual Assault Support Service

Providing support for anyone in Cumbria who have been raped or sexually assaulted 0808 1186432 24/7

The Freedom Project

Providing support in West Cumbria Helpline 07712 117986

Safety Net

Supporting those affected by rape, exploitation sexual abuse or domestic violence in North & West Cumbria 01228 515859

Springfield

Provides domestic abuse in South Lakeland 01539 720313

Victim Support:

Victim Support in Cumbria. If you’ve been affected by crime, call your local victim care team in Cumbria on 0300 303 0157. Mon to Fri, 8am-6pm

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Domestic Abuse and COVID-19 – support and information from Safe Lives about domestic abuse during COVID-19

Cumbria Police – COVID-19 latest advice and information from Cumbria Police

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14. Drug, Alcohol and Gambling – National Support

ADFAM

Support for families affected by drugs and alcohol

Alcoholics Anonymous

Details of local self support group for anyone hoping to recover from alcoholism. Helpline0800 9177 650

GAMCARE

provides support & advice to anyone with a gambling problem. National Gambling Helpline 0808 8020133 24/7

Frank

Advice, information and support for anyone concerned about drugs and substance misuse. Helpline: 0300 123 6600 24/7 Text 82111

Narcotics Anonymous:

Self-support group for anyone hoping to recover from a drug problem. 0300 9991212 Helpline 10.00am – midnight

We are with you

Confidential advice and support (formerly Addaction)

14. Drug, Alcohol and Gambling – Local Support

Unity

Commissioned Drug and Alcohol Recovery Service across Cumbria including access to Breaking Free online resource

Local Offices:

Allerdale 01900 270010, Barrow in Furness 01229 207020, Carlisle & Eden 01228 212060, Copeland 01946 350020, South Lakes 01539 244004

CADAS

Countywide confidential support and help with drug and alcohol issues from aged 10+ 0300 114002

The Well

Provides support to people in South Cumbria recovering from drug and alcohol addiction through therapy, counselling, peer mentoring, employment training and social activities 01229 829832

Health & Wellbeing Officers for young people under the age of 18 who show substance misuse needs including alcohol. North Cumbria 0782 5340514; West Cumbria 0788 7947621; South Cumbria 0790 0060645

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Finding a new happy hour – managing alcohol during Covid-19 Public Health campaign about managing alcohol during COVID-19

Support during Covid-19 information and advice from Scottish Families affected by drugs and alcohol

Relevant COVID-19 resources and info: compiled info from Drink and Drug news

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15. Bereavement Support

Child Bereavement UK

Offering bereavement support to children and young people and if a child dies. National helpline: 0800 0288840. Child Bereavement UK Cumbria: 01539 628 311 cumbriasupport@childbereavementuk.org

Coroners Court Support Service

Provide practical and emotional support to the family at a coroners’ courts Helpline 0300 1112141 Mon-Fri 9am-7pm

Cruse

Support, advice and information to children, young people and adults when someone dies. National Helpline 0808 8081677

Cruse Cumbria

Local Help Line: 0300 6003434

BEAD

Bereaved by alcohol or Drugs Project ran by CRUSE and ADFAM

Winston’s Wish

Providing support and guidance to bereaved children or anyone concerned about a grieving child. 0808 8020021

The Bluebell Foundation

Support in South Cumbria for people experiencing grief associated to loss during pregnancy, fertility issues, death of a child or support for a young person around bereavement Helpline 0751 6556081

15. Suicide Bereavement Support

Child Bereavement UK

Offering bereavement support to children and young people bereaved by suicide in Cumbria. National helpline: 0800 0288840. Cumbria: 01539 628 311 cumbriasupport@childbereavementuk.org

Cruse Cumbria

Support to people bereaved by suicide. Local Help Line: 0300 6003434

SBS Suicide Bereavement Support Cumbria

A volunteer-led organisation in Cumbria for those bereaved by the suicide of a close relative or friend offering peer support meetings. Contact John on 0757 297 5721 or Karan on 0789 670 3757 (formerly SOBS Cumbria)

Coroners Court Support Service

Provide practical and emotional support to families bereaved by suicide at a coroners’ court. Helpline 0300 1112141 Mon-Fri 9am-7pm

Support after Suicide

Providing information and support following a suicide including the ‘Help is at Hand’ and ‘Finding the Words’

SOBS

Survivors of Bereavement by Suicide – Information, guidance and National Helpline 0300 1115065

Every Life Matters

Providing countywide suicide bereavement support from summer 2020

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16. Veterans Support

Combat Stress

Providing mental health support and advice to serving and ex-military. Helplines available 24/7 Veterans and families: 0800 138 1619. Serving personnel and families: 0800 323 4444

Veterans Gateway

Providing advice and support on housing, money, mental wellbeing Helpline 24/7 0808 8021212

SSAFA

Providing advice and support on housing, money, mental wellbeing Helpline 0800 7314880 Mon-Fri 9am-5.30pm

British Legion

Providing advice and support on housing, money, mental wellbeing Helpline 0808 802 8080 8am-8pm

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17. Women’s Support

Womens Community Matters

Offer a wide range of support for women in the Barrow area

Women out West

Offer a wide range of support for women in the Copeland area

Gateway 4 Women

Offering a wide range of support for women in the Carlisle area

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18. Health and Disabilities

Disability UK Rights of disabled people during COVID-19

Useful practical information provided by Disability UK

Support with day to day living due to illness or disability

Information of what support and resources are available

NHS

NHS online resource, health guides, finding your nearest GP, pharmacist etc. For non urgent advice ring 111

Disability Associations: Services and support for people with disabilities in Cumbria.

Carlisle /Eden 01228 317070 www.carlisledisability.org.uk, Barrow 01229 870272,  Allerdale 01900 61912 www.allerdaledisability.com

Healthwatch:

Feedback and reviews of health and social care in Cumbria 03003038567

18. Learning Disabilities

Looking after your feelings and your body

Easy read advice on looking after your feelings and body during Covid-19

Easy Read NHS Mental Health Self Help Guides

Self-help guides for a range of mental health issues produced by Cumbria, Northumberland, Tyne and Wear NHS.

People First

Support, advocacy and representation across Cumbria 03003 038037

Chat+Check Service

For people in Cumbria with learning difficulties and/or autism during Covid-19: Ran by People First Cumbria chris.tolley@wearepeoplefirst.co.uk 07763 546116

Support in North Cumbria

Links to support available in North Cumbria

Support in South Cumbria

Links to support available in South Cumbria

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19. Carers Support

Carers UK Covid-19

Specific information provided by Carers UK during COVID-19

Carers UK

Help and Advice to make life better for carers

Carers Direct

Confidential information and advice for anyone looking after someone else. 0300 1231053 Monday to Friday, 9am to 8pm and weekends, 11am to 4pm

Local Carers Support

Information about support organisations in Cumbria.

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20. Older Adults Support

AGE UK

Advice and information from AGE UK on COVID-19

AGE UK

Advice and Information. Helpline 0800 6781602 8am-7pm Branches throughout Cumbria

Alzheimers Society

Information and support and links to local branches

Silverline

0800 470 80 90 Information, friendship and advice for older people 24/7

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21. Farming Communities Support

Farming Community Network:

Pastoral and practical support for the farming community. Helpline 0300 111 999 7am-11pm

RABI

Providing support to farming families. Helpline 0808 281 9490

‘Supporting Farmers in times of uncertainty’

Public Health Wales document

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22. LGBTQ + Equality

Religion Belief and Culture in our Community

Cumbria supplement to a national resource

Refugee Council

Providing information for refugees

AWAZ

Providing support to Black and Minority Ethnic people in Cumbria

MindOut:

LGBTQ+ mental health support

Stonewall

Support for LGBTQ+ Community

Outreach Cumbria

Countywide support and advice for LGBTQ+

LGBThq Cumbria

provides support and advice including free counselling to LGBTQ+ also Sticky Bits Café PiNC Youth

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Stonewall – COVID 19

COVID-19  How LGBT-inclusive organisations can help

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Thinking about suicide?

Having thoughts of suicide? Worried about keeping yourself safe? Take action now.

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Worried about someone?

Supporting someone at risk of suicide? Concerned about someones wellbeing?

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Bereaved by suicide?

Information and guidance for people bereaved by suicide and those supporting them.

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